Return Policy

If you find that the sound quality or amplification settings on your hearing aid fall short of your expectations, a reprogramming adjustment may be needed. We offer free adjustments throughout the entire lifespan of your hearing aid. To address any issues, please reach out to us at 1-800-676-7721 or via email at We will provide instructions for returning your hearing aids for the necessary adjustments.

In case you've attempted to clean your device and believe it requires repair, please contact us at 1-800-676-7721 or email us at Hearingly will promptly provide you with shipping instructions.

Every Hearingly customer benefits from unrestricted access to our team of experts for any inquiries. With your hearing aid purchase, you also receive a 2-year manufacturer warranty covering repairs, reprogramming, a generous 45-day return period, and complimentary shipping to your door.

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Hours of operation
Mon-Fri: 8:30am - 4:30pm MST

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